Privacy Policy

Last Updated: January 2026

1. Introduction

This Privacy Policy explains how Edwin Projects Limited (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website. We are committed to ensuring that your privacy is protected in accordance with the UK GDPR and the Data (Use and Access) Act 2025.

2. Data Controller

The data controller responsible for your personal data is: Edwin Projects Limited 5th Floor, 167-169 Great Portland Street London, England, W1W 5PF.

3. The Data We Collect

We collect and process the following information:

  • Contact Information: Name, email address, phone number, and website URL (collected via our contact form).

  • Technical Data: IP address, browser type, and usage patterns (collected automatically via cookies and Squarespace/Google Analytics).

4. How We Use Your Data

We use your information for the following "Legal Bases":

  • To Respond to Enquiries (Contract/Legitimate Interest): To contact you regarding the services you requested via our web form.

  • Site Performance (Legitimate Interest): To monitor how our website is used and to improve the user experience.

  • Future Marketing (Consent): If you opt-in, we may send you newsletters or campaigns using tools like Brevo. You can withdraw this consent at any time.

5. Data Sharing & Third Parties

We do not sell your data. We share your information only with essential service providers who help us run our website including but not limited to the following:

  • Squarespace: Our website hosting platform.

  • Google Analytics: To help us understand site traffic.

  • Brevo: For future email communications (only if you opt-in).

6. Your Rights

Under UK law, you have the right to:

  • Access your data: You can request a copy of the data we hold. (Note: Under the 2025 Act, we will conduct "reasonable and proportionate" searches to fulfil this).

  • Correction/Erasure: You can ask us to fix or delete your information.

  • Withdraw Consent: You can opt-out of marketing at any time.

7. Complaints Procedure (New 2026 Requirement)

If you have a concern about how we handle your data, you must first raise it with us directly so we can attempt to resolve it.

  • How to complain: Please email data@edwinprojects.com with the subject line "Data Complaint."

  • Our Process: We will aim to acknowledge your complaint within 30 days and provide a full response without undue delay.

  • Escalation: If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commission (formerly the ICO).